STRANGFORD PHARMACY PRIVACY NOTICE

(General Data Protection Regulations)

We process your personal data, which includes your name, contact details, prescription medicines and data from other pharmacy and health care services we provide to you (including, for example, pharmacy medicines, medicine use reviews, flu vaccinations and stop smoking services) for the purposes of:

YOUR CARE

Providing pharmacy services and care to you and, as appropriate, sharing your information with your GP and others in the wider NHS.

OUR PAYMENTS

Sharing your information with the NHS Business Services Authority, others in the wider NHS, and sometimes Local Authorities, and only limited information to those external to the NHS who negotiate and check the accuracy of our payments.

MANAGEMENT

Sharing only limited information with the NHS Business Services Authority and others in the wider NHS, and sometimes Local Authorities; as well as those external to the NHS who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate.

We hold your information for as long as advised by the NHS. You have a right to a copy of the information we hold about you, generally without charge. You may seek to correct any inaccurate information.

We process your personal data in the performance of a task in the public interest, for the provision of healthcare and treatment and the management of healthcare systems. A pharmacist is responsible for the confidentiality of your information. You may object to us holding your information. You may also lodge a complaint with the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Please ask if you want more information.

***NOTE***  You may choose to opt out of the NHS using your data for planning and research purposes – please ask for details.

DATA PROTECTION OFFICER

Our Data Protection Officer is:

Shane O’Hare

Tel:  02844881138  

Email:  strangfordpharmacy@gmail.com

INFORMATION RECORDED

Our pharmacists and their staff are members of your local healthcare team.  They aim to provide you with the highest quality of healthcare.  To do this they need to keep records about you, your health and the care we have provided or plan to provide to you.  We know that you value your privacy and the security of personal information held about you.

As part of providing a professional, safe and efficient service, there is certain information that we record. This includes details of drugs and appliances dispensed against NHS prescriptions as well as significant advice given, and referrals made to other health professionals and any other relevant information.

Information recorded may include:

  • Basic details about you, such as address, date of birth, next of kin.
  • Records of medicines you have been prescribed by your doctor or another qualified prescriber, and which have been supplied by this pharmacy.
  • Details of medicines purchased from the pharmacy without a prescription (“over the counter medicines”).
  • Other details and notes about your health and medical treatment.
  • Information relevant to your continued care from other people who care for you and know you well, such as other health professionals and relatives.
  • Any other services we provide to you, for example, a flu vaccination.

PROTECTION INFORMATION

We process your personal data, which includes

information from your prescriptions and any other pharmacy and health care services we provide to you (including medicines use reviews, flu vaccinations, stop smoking services etc.) for the purposes of:

YOUR CARE

Providing pharmacy services and care to you and, as appropriate, sharing your information with your GP and others in the wider NHS.

OUR PAYMENTS

Sharing your information with the NHS Business Services Authority, others in the wider NHS, and sometimes Local Authorities, and only limited information to those external to the NHS who negotiate and check the accuracy of our payments.

MANAGEMENT

Sharing only limited information with the NHS Business Services Authority and others in the wider NHS, and sometimes Local Authorities; as well as those external to the NHS who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate.

We hold your information for as long as advised by the NHS.

We process your personal data in the performance of a task in the public interest for the provision of healthcare and treatment. A pharmacist is responsible for the confidentiality of your information.

STRANGFORD PHARMACY WEBSITE PRIVACY POLICY

Strangford Pharmacy is committed to protecting your personal information.  Please rest assured that when you use and interact with our website (Strangfordpharmacy.co.uk) we do not sell, distribute or give out any of our visitors’ information.

We understand how valuable your personal information and privacy is.  Only a limited number of Strangford Pharmacy’s team have access to the website’s database.  This way, you can have peace of mind that any personal information that you give us, stays with us.

1.0  OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We will never sell, rent or otherwise distribute or make public your personal information

2.0  RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 10.0) for clarification.

3.0  PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

Contact forms and email links

Should you choose to contact us using any of the contact forms on our website, none of the data that you supply will be stored by this website or passed to / be processed by any third party.  Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

4.0  HOW WE STORE YOUR PERSONAL INFORMATION

Data is stored within this website’s database in the content management system that this website is built on (WordPress).  In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

5.0  ABOUT THIS WEBSITE’S SERVER

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

An SSL security certificate is installed on this website which protects against the interception of data between your computer/ devices and this website, in other words whenever you fill in a contact form.

6.0  DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0  DATA CONTROLLER

The data controller of this website is Strangford Pharmacy whose registered office is:

Strangford Pharmacy

5-7 Downpatrick Road

Strangford

BT30 7LZ

8.0  DATA PROTECTION OFFICER

Shane O’Hare

Tel:  02844881138  

Email:  strangfordpharmacy@gmail.com

10.0  CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes.  Instead, we recommend that you check this page occasionally for any policy changes.